Terms of Service
These terms cover your use of Hare — the iPhone app and the services that power it. They're plain-English on purpose. By signing in, you agree to them.
What Hare is
Hare is an AI-powered running coach. It generates training plans, computes daily readiness, reviews your runs, and sends you proactive coaching messages. It is not a medical device, not a substitute for a doctor or a qualified human coach, and it cannot diagnose or treat injuries or medical conditions.
Not medical advice
Information in the app — readiness scores, plan adjustments, training suggestions, run reviews — is informational only. Listen to your body. If you have a medical concern, an injury, or you're unsure whether you should be training, talk to a qualified professional before you decide.
Service availability
We work to keep Hare available and improving, but we don't promise the service will be uninterrupted or error-free. Features may change, evolve, or occasionally be withdrawn as the product develops, and we may need brief downtime for maintenance.
Your account
- You sign in with Sign in with Apple. You're responsible for the security of the Apple ID you sign in with.
- One account per person. Don't share accounts or use Hare on someone else's behalf without their consent.
- You can delete your account at any time via Settings → Delete account. Deletion is permanent and immediate.
Subscriptions and the free trial
- Hare starts with a 7-day free trial when you first sign up. No payment details are needed, and nothing is charged when it ends — the coach simply pauses until you subscribe.
- The trial includes up to 15 coach messages per day (counted over the previous 24 hours).
- One free trial per person. Deleting your account and creating a new one does not restart it.
- Hare Pro costs $14.99/month or $89.99/year. Prices can vary by region and may change; the exact price is always shown in the app before you subscribe. Billing is handled by Apple through your App Store account.
- Subscriptions renew automatically until cancelled. To avoid being charged for the next period, cancel at least 24 hours before the current one ends — manage or cancel any time in your App Store account settings (iPhone Settings → your name → Subscriptions).
- Refunds are handled by Apple under Apple's policies, not by us. You can request one at reportaproblem.apple.com.
- Paid plans are subject to fair-use daily limits. They're generous and exist to prevent automated abuse, not to limit normal coaching.
Acceptable use
Don't try to break the service, reverse-engineer the model, scrape data, abuse the coach with the intent to incur costs, or do anything that's illegal where you live. We may suspend accounts that do.
Intellectual property
The app, brand, and content we generate are ours. Conversations and plans created for you are yours to keep — you can export or delete them. We don't claim ownership of your health data; you retain rights to it.
Liability
To the maximum extent permitted by law, Hare and its operators are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to injury or loss connected to training decisions made on the basis of in-app information.
Changes
If we change these terms in a way that affects you materially, we'll update the effective date and notify you in the app.
Contact
Questions: support@hare.coach.